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Customer Relationship Management (CRM)

Customer Relationship Management (CRM) system is used by a company to track and organize its contacts with its current and prospective customers.

Information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing.

AJ Consulting offers the popular open source CRM - Sugar, powerful yet flexible software to accommodate all your customer relationship and sales automation needs.

SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

Here is a short recap of Sugar capabilities:

  • Personal home pages
  • Leads
  • Contacts
  • Dashboards
  • Opportunities
  • Accounts
  • Cases
  • Bug tracking
  • Project Management
  • Email Client
  • Shared Calendar 

AJ Consulting developers will be able to customize Sugar CRM per your request.

Call us today for a free consultation and work with our design & development team to bring your company to the next level.